If any families request advice or you need to provide guidance, we suggest you contact either of the following helplines:
Plunketline on 0800 933 922
The Ministry of Primary Industries (MPI) Consumer helpline on 0800 933 922
If you have been using Karicare Infant Formula Stage 1 (0 -6 months) 900g or Karicare Gold + Stage 2 (6 -12 months) 900g and your child shows any signs of illness, please contact your healthcare professional. Any consumers concerned about the health of their infant should seek medical advice.
Customers can return this products to the place of purchase for a full cash refund or exchange so there should not be any additional costs incurred.